When Companies Win, Stronger Interpersonal Relationships Play a Prominent Role, Because Relationships Matter!
Let us help you seize the P.A.L.M.E.R. relationship advantage.
RDS Hospitality & Brand Advisors specializes in helping brands and businesses in the hospitality industry succeed. With over 35 years of experience in hotels, resorts, country clubs, golf courses, and restaurants, RDS has a wealth of knowledge and expertise to share. RDS currently works with several hotels as far away as the Landhotel in Iceland, a transportation company in Florida, Realtors for a national brand Douglas Elliman, as well as other businesses looking for that competitive edge in today’s volatile business environment.
Why choose RDS?
Our unique perspective and expertise allow us to identify problems and opportunities at hospitality organizations and provide solutions for leadership teams and sales teams. We offer a range of services to improve teamwork, enhance employee morale and retention, and elevate sales and the customer experience.
Our solutions are based on the best-selling book ``The Relationship Engine`` and the proven P.A.L.M.E.R. Hospitality Principles. We are committed to helping companies succeed through strong relationships and are ready to help you seize the P.A.L.M.E.R. advantage.
What services does RDS Hospitality & Brand Advisors offer to help hospitality businesses succeed?
RDS Hospitality & Brand Advisors offers a range of services to help hospitality businesses succeed, including digital marketing and geo-targeting tactics to “own” segments of the market, training and coaching for leadership and customer service and sales teams, and tailored programs to help businesses achieve targeted goals.
How does RDS Hospitality & Brand Advisors use digital marketing and geo-targeting to benefit hospitality businesses?
RDS Hospitality & Brand Advisors uses digital marketing and geo-targeting tactics to reach specific segments of the market that impact a business, in order to increase brand recognition and customer engagement.
What kind of training and coaching does RDS Hospitality & Brand Advisors provide to improve customer service and sales teams?
RDS Hospitality & Brand Advisors provides training and coaching to leadership teams at hotels, resorts, and country clubs to implement timeless relationship and hospitality tactics to improve overall effectiveness. They also coach and empower customer service and sales teams in relationship development and service strategies to increase engagement, boost customer satisfaction, and strengthen a business’s unique brand.
How does RDS Hospitality & Brand Advisors' approach to hospitality differ from other companies?
RDS Hospitality & Brand Advisors’ approach to hospitality differs from other companies in that they focus on building strong relationships and utilizing the P.A.L.M.E.R. Hospitality Principles to deliver exceptional service. They also offer a range of services to improve teamwork, enhance employee morale and retention, and elevate sales and the customer experience.
How does RDS Hospitality & Brand Advisors use the P.A.L.M.E.R. Hospitality Principles to benefit hospitality businesses?
RDS Hospitality & Brand Advisors uses the P.A.L.M.E.R. Hospitality Principles, which include Personalization, Attention, Listening, Memory, Empathy, and Responsiveness, to help hospitality professionals create a positive and memorable experience for their customers and increase customer satisfaction and loyalty.
How does RDS Hospitality & Brand Advisors' expertise and perspective allow them to identify problems and opportunities at hospitality organizations and provide solutions?
RDS Hospitality & Brand Advisors’ expertise and perspective allow them to identify problems and opportunities at hospitality organizations and provide solutions for leadership teams and sales teams. They use their unique perspective and knowledge of the industry to develop customized strategies that help businesses succeed.
Build Unique Hospitality Solutions with RDS Hospitality & Brand Advisors
Roy Schindele is an award-winning hospitality and brand adviser with over 35 years in the hospitality industry at hotels, country clubs, golf courses and restaurants Walt Disney World, Arnold Palmer’s Bay Hill Club & Lodge (could have this link to the Arnold Palmer projects tab), and most recently the Mission Inn Resort & Club (have this link to Mission Inn projects).
In addition, Roy was involved with getting the 1994 FIFA World Cup to Orlando and became one of only 16 authorized FIFA World Cup Tour Operators in the World. Provided thousands of FIT packages to games nationwide and took care of groups like Irelands National team and 1,200 fans. In 1999, Roy was designated by FIFA as the liaison for the North Korean Women’s National Soccer Team and coordinated press and ground logistics.
